Support

Tower Grabber Support

Help with Tower Grabber, purchases, personal data, backup and restore.

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Purchases and upgrades

Use Restore Purchases from Tower Grabber if an existing STANDARD or PRO entitlement is not showing after reinstalling or changing device.

Backup before major changes

Before deleting the app, clearing its data or moving between devices, make a Tower Grabber backup and keep it somewhere safe.

Online features

Dove refreshes and BellBoard features require an internet connection. Core tower reference data and personal records are designed to remain useful offline.

When reporting a problem

Please include your device model, operating-system version, Tower Grabber version, current edition (BASIC / STANDARD / PRO), and the steps that reproduce the problem.

Contact support

Use this form to send a support request. It is delivered to the administrator of ringing.yelvertoft.com.

Do not include passwords, payment-card information or other sensitive credentials.